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HP Jetdirect
HP Jetdirect Support Solutions - HP Jetdirect Employment In/Trade Up
Program
Now IT specialists can get high-stage aid after they want it, simply in the
manner they want it
HP Advanced Support Access offers IT professionals quick,
handy access to HP's highest level of technical assistance for HP printing and
imaging merchandise. This patron-centered software makes it clean to hold HP
merchandise, decreasing ordinary downtime in instances of technical problems
and, in the end, reducing the whole fee of possession. In addition, advanced
Support Access consists of various communique tools to expedite your crucial
guide solutions, from a customized Web web page to a steady circulation of
proactive facts. This carrier is available inside the U.S. And Canada (English
most effective in Canada).
Benefits of HP Advanced Support Access
Allows you to govern and customize your general assist
experience. Reduces total fee of possession for HP printing and imaging
products. Offers brief-and-smooth technical help. Provides help with a
peer-to-peer IT degree. Speeds problem resolution. Provides one toll-free
quantity for all your HP printing and imaging product support needs.
Features of HP Advanced Support Access
Offers an expansion of handy methods to get admission to the
HP Priority Support Team, the best stage of technical aid on your HP printing
and imaging products (see returned for info).
• Try to
convince you that your tool calls for pressing technical support, after which
request charge facts (with a credit card, debit card, or online gift card) to
bill you for phony services.
• Request
you to repeatedly name them back to "complete" a fraudulent technical
aid case and potentially further the rip-off.
• Request
remote get entry to your device, or try to convince you to put in a software
program that permits far-off access to the tool.
• Try to
trick you into putting in a malicious software program such as malware,
viruses, or adware that could capture or jeopardize the safety of your
non-public data, together with online personal names or passwords.
• Request
you to offer personal facts such as consumer IDs, passwords, customer support
case numbers, or account records.
• Become
aggressive and demand which you comply with their commands.
What does HP Advanced Support Access cowl?
This provider offers telephone and Web aid for all HP
hardcopy products inside and outside the warranty. Advanced Support Access is a
one-12 months subscription, renewable yearly.
Eligibility
This carrier is to be had by IT experts who assist with HP
printing and imaging products. For maximum benefit, Advanced Support Access
calls for the best enrolled IT support technicians to interface with HP help
sellers and engineers.
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